Snug’s mission is to create a place everyone calls home. We believe that everyone should have fair housing. As a purpose-led organisation, we aim to provide an online rental platform which is easily accessible by all users and contribute to fair, links to resources which are helpful and supportive, as well as products, policies and practices which facilitate fair housing.
Below is a list of government, not-for-profit and peak industry associations in each State.
If you have experienced discrimination, please see this article: help.snug.com/hc/en-us/articles/360000771916-Discrimination
New South Wales
- Bond board
- The NSW Bond board holds cash rental bonds. They provide lodgement and release services.
- https://www.fairtrading.nsw.gov.au/housing-and-property/renting/rental-bonds-online
- Tenant advisory
- Information, help and free expert advice about renting.
- https://www.tenants.org.au/about
- Real Estate Institute of NSW
- The peak industry body for real estate agents and property professionals in NSW.
- https://www.reinsw.com.au/
- Social housing
- Overview, information and resources related to social housing.
- https://www.facs.nsw.gov.au/housing/help/ways/social-housing
Fact sheets
- Residential Tenancies Act 2010 Fact Sheet
- A summary of New South Wales’ residential tenancies law.
- https://files.tenants.org.au/factsheets/fs01.pdf
- Discrimination when renting (Fair Trading)
- A summary of how discrimination appears in the rental market and legal actions that can be taken
- https://www.fairtrading.nsw.gov.au/housing-and-property/renting/starting-a-tenancy/discrimination-when-renting
- Domestic violence during tenancy fact sheet
- This factsheet discusses tenancy issues for renters in New South Wales who want to leave a domestic violence situation.
- https://files.tenants.org.au/factsheets/fs12.pdf
- Housing pathways
- An overview of social housing options and housing affordability assistance.
- https://www.facs.nsw.gov.au/housing/help/ways/about-housing-pathways-factsheet
- Private rental assistance options
- Information related to financial and advisory assistance for those within the private rental market.
- https://www.facs.nsw.gov.au/housing/factsheets/private-rental-assistance
Victoria
- Bond board
- The VIC Bond board holds cash rental bonds. They provide lodgement and release services.
- Tenant advisory
- Information, help and free expert advice about renting in Victoria.
- https://www.tuv.org.au/
- Real estate institute
- The peak industry body for real estate agents and property professionals in Victoria.
- https://reiv.com.au/
- Govt social housing
- Overview, information and resources related to social housing.
- https://housing.vic.gov.au/
Fact sheets
- Discrimination and renting – information for tenants
- A summary of how discrimination appears in the rental market and legal actions that can be taken
- https://www.humanrightscommission.vic.gov.au/discrimination/places-of-discrimination/accommodation/item/644-discrimination-and-renting-%E2%80%93-information-for-tenants
- Family violence resources
-
- This factsheet discusses tenancy issues for renters in Victoria who want to leave a domestic violence situation.
- https://www.consumer.vic.gov.au/familyviolence
QLD
- Bond board
- The QLD Bond board holds cash rental bonds. They provide lodgement and release services.
- Tenant advisory
- Information, help and free expert advice about renting.
- https://tenantsqld.org.au/
- Real estate institute
- The peak industry body for real estate agents and property professionals in Queensland.
- https://www.reiq.com/
Govt social housing
-
- Overview, information and resources related to social housing.
- http://www.hpw.qld.gov.au/Housing/SocialHousing/Pages/default.aspx
Fact sheets
- Home Assist Secure
- A service for Queenslanders aged 60 years and over, or people of any age with a disability.
- http://www.hpw.qld.gov.au/SiteCollectionDocuments/HASBrochure.pdf
- Domestic violence
- This factsheet discusses tenancy issues for renters in Queensland who want to leave a domestic violence situation.
- https://www.rta.qld.gov.au/Forms-and-publications/Fact-sheets/General-tenancy-fact-sheets/Domestic-violence-information-for-tenants-fact-sheet
- Applying for housing assistance
- Information and requirements to apply for housing assistance.
- http://www.hpw.qld.gov.au/SiteCollectionDocuments/ApplyingForHousingAssistance.pdf
- Rental Grants Fact Sheet
- The Department of Housing and Public Works provides Rental Grants to help people experiencing a housing crisis who are moving into private rental housing.
- http://www.hpw.qld.gov.au/SiteCollectionDocuments/Renting/Rentalgrant.pdf
SA
- Bond board
- The South Australian Bond board holds cash rental bonds. They provide lodgement and release services.
- Tenant advisory
- Information, help and free expert advice about renting.
- https://www.syc.net.au/home/housing-support/tias/
- Real estate institute
- The peak industry body for real estate agents and property professionals in South Australia.
- https://www.reisa.com.au/
- Govt social housing
- Overview, information and resources related to social housing.
- https://renewalsa.sa.gov.au/building-our-future/affordable-housing/
Fact sheets
- Domestic violence
- This factsheet discusses tenancy issues for renters in South Australia who want to leave a domestic violence situation.
- https://www.sa.gov.au/__data/assets/pdf_file/0006/190833/Domestic-violence-tenancy-information.pdf
- Private rental assistance program policy
- Overview and eligibility for government rent payment assistance
- https://dhs.sa.gov.au/services/sa-housing-authority/housing-policies/Private-rental-programs/private-rental-assistance-program-policy
ACT
- Bond board
- The ACT Bond board holds cash rental bonds. They provide lodgement and release services.
- Tenant advisory
- Information, help and free expert advice about renting.
- https://www.tenantsact.org.au/
- Real estate institute
- The peak industry body for real estate agents and property professionals in the Australian Capital Territory.
- https://reia.asn.au/
- Govt social housing
- Overview, information and resources related to social housing.
- https://www.communityservices.act.gov.au/hcs/services/social_housing
Fact sheets
- Housing assistance
- Overview and information regarding eligibility for housing assistance.
- https://www.communityservices.act.gov.au/hcs/policies/fact_sheets/registering-for-housing-assistance
- Rent arrears
- A summary of your rights and responsibilities for those in arrears.
- http://www.tenantsact.org.au/wp-content/uploads/2016/02/Rent-Arrears.pdf
- Eviction in the ACT
- An outline of the Australian Capital Territory eviction process.
- http://www.tenantsact.org.au/wp-content/uploads/2016/02/Eviction-in-the-ACT.pdf
NT
- Bond board
- The NT Bond board holds cash rental bonds. They provide lodgement and release services.
- Tenant advisory
- Information, help and free expert advice about renting.
- https://www.dcls.org.au/legal-and-advocacy-services/tenants-advice/
- Real estate institute
- The peak industry body for real estate agents and property professionals in the Northern Territory.
- https://www.reint.com.au/
- Govt social housing
- Overview, information and resources related to social housing.
- https://nt.gov.au/property/public-housing/apply-for-housing/apply-for-public-housing
Fact sheets
- Bond assistance
- Information and eligibility requirements for bond payment assistance.
- https://dhcd.nt.gov.au/__data/assets/pdf_file/0010/574750/fs06-bond-assistance.pdf
- Debt management
- Information and advice for if you’re in arrears.
- https://dhcd.nt.gov.au/__data/assets/pdf_file/0008/574829/fs09-debt-management.pdf
- Paying rent
- A summary of different ways to pay rent and what happens if you miss a payment.
- https://dhcd.nt.gov.au/__data/assets/pdf_file/0010/574840/fs36-paying-rent-for-your-house.pdf
- Rental rebate
-
- A rental rebate is a subsidy given to eligible public housing tenants.
- https://dhcd.nt.gov.au/__data/assets/pdf_file/0006/574746/fs02-rental-rebate.pdf
WA
- Bond board
- The WA Bond board holds cash rental bonds. They provide lodgement and release services.
- Tenant advisory
- Information, help and free expert advice about renting.
- http://www.tenancywa.org.au/
- Real estate institute
- The peak industry body for real estate agents and property professionals in Western Australia.
- https://reiwa.com.au/about-us/about-reiwa/
- Govt social housing
- Overview, information and resources related to social housing.
- http://www.housing.wa.gov.au/housingoptions/rentaloptions/publichousing/Pages/default.aspx
Fact sheets
- Eviction and illegal lockout
- An overview of the legalities of an eviction or illegal lockout.
- http://www.tenancywa.org.au/sites/default/files/Version%202%20June%202016%20Eviction%20Illegal%20Lockout.pdf
TAS
- Bond board
- The TAS Bond board holds cash rental bonds. They provide lodgement and release services.
- Tenant advisory
- Information, help and free expert advice about renting.
- http://tutas.org.au/
- Real estate institute
- The peak industry body for real estate agents and property professionals in Tasmania.
- https://reit.com.au/
- Govt social housing
- Overview, information and resources related to social housing.
- https://www.dhhs.tas.gov.au/housing
Fact sheets
- Leaving leases early
- An explanation of your options if you need to leave your lease early.
- http://tutas.org.au/wp-content/uploads/2015/09/NEW-LEAVING-Apr-2018.pdf
- Paying rent
- How to pay rent, what to do if you’re in arrears, and information on rental increases.
- http://tutas.org.au/wp-content/uploads/2015/10/Brochure-All-about-Rent-A4-Feb-18.pdf
- Family violence
- This factsheet discusses tenancy issues for renters in Tasmania who want to leave a domestic violence situation.
Please contact help@snug.com if there is something we’re missing or could do better on this matter.